Q: What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

Question 1

What is the return policy?

Accepted Answer

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store.

Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

Question 2

What are the key features of the Harvest Right Oil-Free Vacuum Pump?

Accepted Answer

The Harvest Right Oil-Free Vacuum Pump is quiet, fast, and easy to use. It does not require oil changes or regular user maintenance. It is suitable for freeze drying a wide variety of foods, including fruits, meats, vegetables, eggs and dairy, herbs and spices, meals, snacks, and drinks.

Question 3

Can the Harvest Right Oil-Free Vacuum Pump be used with any size freeze dryer?

Accepted Answer

Yes, the Harvest Right Oil-Free Vacuum Pump can be used with any size freeze dryer.

Question 4

Does the Harvest Right Oil-Free Vacuum Pump come with a warranty?

Accepted Answer

Yes, the Harvest Right Oil-Free Vacuum Pump comes with a 12-month manufacturer's warranty.

Question 5

What are the dimensions of the Harvest Right Oil-Free Vacuum Pump?

Accepted Answer

The dimensions of the Harvest Right Oil-Free Vacuum Pump are 13 1/2" W x 22 1/4" L x 15 1/4" H.

Question 6

Does the Harvest Right Oil-Free Vacuum Pump come standard with a new freeze dryer order?

Accepted Answer

No, the Harvest Right Oil-Free Vacuum Pump does not come standard with a new freeze dryer order. It can be upgraded for $1495.

Question 7

Is an adapter provided for free for current customers with an older model freeze dryer?

Accepted Answer

Yes, an adapter is provided free of charge for current customers with an older model freeze dryer.

Question 8

What is the lead time for the Harvest Right Oil-Free Vacuum Pump?

Accepted Answer

The lead time for the Harvest Right Oil-Free Vacuum Pump may be 4-6 weeks due to high demand.

Question 9

Is there a warranty for this product?

Accepted Answer

Please check the warranty tab on this page for warranty information.

Question 10

How long will shipping take?

Accepted Answer

Please check our shipping policy here for shipping information.

Question 11

What is the return policy?

Accepted Answer

Please check our return policy here for return policy information.

Product Specifications - Harvest Right Oil-Free Vacuum Pump
Voltage	Standard 115V, 60Hz
Plug	US 110V
Intake Port	3/4 JIC flare
Dimensions	13 1/2" W x 22 1/4" L x 15 1/4" H
Weight	53lbs

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