Returns & Exchanges
At Green Thumb Depot, we want you to be completely satisfied with your sustainable fashion choices. If your items aren't a perfect fit, we offer a hassle-free 30-day return policy for all unworn apparel.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original eco-friendly packaging, ensuring all tags are attached and the garments are in unworn condition.
Ship the Items
Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing